A virtual skincare consult is a live video session with a licensed esthetician. You’ll talk about your skin concerns, daily habits, and goals. Based on that, your esthetician will recommend a personalized routine and products.

Nope! Since our consults are virtual and don’t involve hands-on treatments, you can work with any EVEM esthetician, regardless of location.

We use a secure video platform through our booking system. You’ll get a link after booking, and can join from your phone or computer.

All EVEM estheticians are licensed professionals with a deep understanding of skin health. They work independently with our platform and are passionate about helping you create a routine that fits your life.

Yes! You’ll be able to view availability and select an esthetician that works for your schedule. Once you start working with one, you’ll have the option to stick with them or switch if needed.

Yes, members can message their esthetician via our secure client chat within our booking platform. We encourage questions and want you to feel supported between visits!

All products are professional-grade and drop-shipped directly from our brand partners. This ensures the best quality and freshness.

We strongly recommend purchasing through our website so your esthetician can track progress and offer the best guidance. Plus, members get 10% off and free shipping.

Products typically ship within 3–5 business days directly from our trusted brand partners.

Since our products are drop-shipped from third-party vendors, returns may vary by brand. If you're unhappy with a product, contact us and we’ll help facilitate a solution.

* One 30-minute consult to build your routine
* Monthly 15-minute check-ins
* 10% off all products
* Free shipping
* Referral rewards and exclusive offers

Yes — there’s a 4-month minimum to help you build and stay consistent with your skincare routine. After that, you can cancel anytime with 14 days' notice.

You can cancel anytime after your initial 4-month commitment with 14 days' notice before your next billing cycle.

No problem! Book our $49 one-time consult for a 30-minute session, a custom routine, and $10 toward your first product order.

You can book your virtual consultation directly through our booking platform. Just choose your esthetician, pick a time that works for you, and we’ll take it from there!

Nope! Everything is done virtually, no extra apps required.